You focus on care. Kaizen handles everything else.
Kaizen classifies the incoming fax and attaches it to the right patient.
Kaizen signs into the payer portal and confirms coverage and authorization requirements.
Kaizen books the evaluation and files the completed note back into the chart.
Kaizen checks the chart against the payer’s medical policy and requests what is missing.
Kaizen fills out the payer’s authorization form and uploads the supporting records.
Kaizen posts the approval and authorization number to the chart.





Referrals worked the hour they arrive, benefits verified before scheduling, authorizations chased to a decision, and providers enrolled with every payer. Four workflows, run end to end.
Every referral gets instantly processed and immediately scheduled, increasing conversion rates by 100%
Coverage, copay, deductible, visit limits and authorization requirements, all confirmed before the visit.
Portal checks every day, calls placed and held through, records sent on request, peer-to-peer booked.
Rosters and payer enrollments stay current, so no payment falls between the cracks.
Kaizen finds the claim in the payer portal, reads the denial codes, pulls the remittance, and hands back a claim that is paid, appealed, or scheduled for follow-up.
Your EHR, your payer portals, your fax line and your clearinghouse. Nothing is replaced and nothing is migrated.
We interview your team on how the work gets done — every payer quirk, every workaround — so Kaizen runs your process, not a generic one.
It has its own mailbox. It asks your staff when it needs a call made, answers when they ask where a case stands, and picks a case back up when a payer writes weeks later.
Referrals processed, approval rates, hours returned and dollars collected, reported every week.
Note audits, claims research, mail processing, records requests, bill generation — each workflow hands over the same way the first one did.
Documentation checked against payer policy before it becomes a denial.
Stalled claims traced to the reason they stalled, with the appeal assembled.
Inbound mail and remittances sorted, read and filed to the right chart.
Records chased across offices and portals until the file is complete.
Statements produced and reconciled against what the payer actually paid.
Denial reasons read, appeals drafted, and deadlines tracked to submission.
Applications, attestations and roster updates kept current across states.
Scheduling, reminders and balance follow-up handled without a queue.
Documentation checked against payer policy before it becomes a denial.
Stalled claims traced to the reason they stalled, with the appeal assembled.
Inbound mail and remittances sorted, read and filed to the right chart.
Records chased across offices and portals until the file is complete.
Statements produced and reconciled against what the payer actually paid.
Denial reasons read, appeals drafted, and deadlines tracked to submission.
Applications, attestations and roster updates kept current across states.
Scheduling, reminders and balance follow-up handled without a queue.

